
Mindshare's Professional Services:
Mindshare Technology is committed to providing world class services that increase the abilities of an organization to maximize their effectiveness of systems, users and customers. Mindshare Technology staff is comprised of the most impressive skills stemming from over two decades of experience in technology, business management and customer relations.
Mindshare Technology desires to be viewed as a leader in providing quality solutions. Dependability, cost-effectiveness and expediency are representative of Mindshare Technology's top priorities.
Mindshare Technology has strategic relationships across the nation that adds to the capabilities and solutions that Mindshare Technology provides in key industry areas. Mindshare Technology offers skilled consultants for short-term or long-term engagements and has IT professionals representing a variety of technology environments.
Services provided include the following:
- Architecture
- Programming / Engineering Services
- Relationship Management across vendors and client
- Project Management
- Adherence and enforcement of CMMI Level 2/3 (software engineering process)
- Managed Services
- Software Services
- Technical Support / help desk services
Skill sets and competencies include:
- Program management
- Project management (PMP, CAPM certified staff)
- Business Analysis
- Product management
- R&D
- System Architecture (IBM Certified Solution Designers)
- Database Architecture (database associates, advanced database administrators, senior database architects)
- System Integration
- WebServices, Messaging, Native network protocols
- Managed Services
- Data Center Operations
- WiFi Communications
- Satellite Communications
- Voice Capture
- Text To Speech (TTS)
- Speech to Text
- DTMF (Dual-tone multi-frequency) / processing input from telephone handset
Mindshare Technology's core focus is in and around the needs of Business Intelligence and more specifically, real-time Business Activity Monitoring. Mindshare Technology provides software products and services to enhance the capabilities of accessing, liberating, analyzing and delivering the most important information that exists in and across the enterprise
Mindshare's Child Protective Response Services (CPRS)
Mindshare's Tracking and Analytics for Children and Families (TACF)
Mindshare's Student Faculty Awareness (SFA)
Mindshare's Enterprise Visibility Services (EVS) for IBM's WebSphere
Mindshare's Call Center Operations